MAJOR ASSIGNMENTS

 

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Measuring customer price/value trade-offs in the NSW, SA and Queensland power industry and determining service standard thresholds. (more information)

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Predicting the best post codes to locate pubs by modelling geo-demographic factors against revenue for a hotel business with 130 properties  (more information).

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Market segmentation and prediction of market upside for Transurban CityLink.

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Prediction of the effects of a change in bill structure on water consumption in Melbourne and Sydney.

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Prediction of buyer behaviour for Coles Myer when the GST was implemented. This was a national study involving 10,000 consumers and 1,500 small business. Client review indicated that the prediction was highly accurate both in the size of the effects and the timing.

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A study titled 'Labour Turnover and Absenteeism: Costs and Causes in the Australian Automotive Industry' for the Australian Manufacturing Council. This involved a sample of 2300 workers representing 250,000 employees (more information)  

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Ongoing member tracking for the RCSA (Recruitment and Consulting Services Association) to monitor forward recruitment and business growth

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Development of a measure for predicting take-up of e-commerce by post code around Australia with the University of Canberra’s NATSEM

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Prediction of buyer behaviour for ANZ, Pacific Dunlop and Optus when the GST was implemented. This was a national study involving 4000 consumers.

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Development of the critical factors for the Queensland State school system losing market share to the private school system. The project involved 3,500 respondents.

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National study for KPMG to develop measures of consumer behaviour when the GST was implemented. This included community attitudes to tax in general and GST in particular. It quantified the expected changes in consumption expected in the various consumption categories.

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A social and economic impacts study for the Victorian Gaming Authority involving 1000 respondents and the application of the Southern Oaks Gaming scale.

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Market segmentation for Telstra Technologies to identify the critical factors influencing the take-up of conventional telecommunications technologies and business to business survey of the relative competitiveness of Telstra as a wholesaler.

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Market segmentation and demand prediction for Crown Casino.

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Development of a national consumer monitor plotting consumer behaviour in the major categories of retail, food, technology, entertainment, info-tainment, investment and personal services since 1994.

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Projects to assist in the redevelopment of four AMP Shopping Centres to improve their ability to meet the challenge of increasing competition in general and e-tailing in particular.

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Pre-feasibility study for a major e-tail portal involving access from the KCA/NATSEM database of projected Internet spending in selected retail categories.

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National study for the Pharmaceutical Guild to develop satisfaction ratings with pharmacists and present pharmacist ownership arrangements as well as developing an economic benefit measure of the present ownership arrangements.

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An analysis of attitudes leading to accidents for the Transport Accident Commission, including a segmentation of the accident "market" into 10 distinctly different psychographic clusters with different accident risks

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Market analysis of the critical factors leading to the decision to enter retirement villages and satisfaction once having entered.

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An analysis of the likely effects of a funding change in hospitals (Case Payment systems) on the Health Labour Force for the ACTU. The project required the development of a number of probable future scenarios and an evaluation of the effects those scenarios will have on the labour market

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Development of a data collection instrument and analysis of the critical factors leading to client satisfaction and improved chances of coping with life for a psychiatric hospital.

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Evaluation of HACC services for the Cities of Keilor, Greater Dandenong and Boroondara (more information)

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A study of working life factors leading to absenteeism, poor motivation and labour turnover for the hospital sector. This project produces on-going management information for reducing waste labour.

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Demand modelling for the Federation Square development including market segmentation and prediction of visitor numbers and spending;

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Transurban City Link – A market segmentation and demand modelling of consumers for the toll way;

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Psychographic market segmentation for the $250m arts/leisure precinct on the water front of Geelong

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National study of employer training preferences for the Australian Industry Group.

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Survey of attitudes of the public to tendering out of local government services for the Municipal Association of Victoria

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Stakeholder feedback survey for the Municipal Association of Victoria (more information)

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Survey of resident attitudes to new development for the Mornington Peninsula Shire Council

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Market research into the effect of parking meters, changes to the Prahran Market and library utilisation for the City of Stonnington (more information)

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A market analysis of the demand for high technology training for a University

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Assessment of the attitudes towards the forensic psychiatry unit at Fairfield Hospital

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Market analysis of the factors leading to the decision to buy TAFE and Higher Education consulting and training services.

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An evaluation of the long term effects of the introduction of technology on a Government Auditing Office. The evaluation took into account shifts in the: quality and rate of output ; time spent on productive work, rates of skill change and the effects on organisational climate

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Employee attitude surveys in the Meat Industry. This led to an understanding of the impact of organisational climate on productivity. The study involved 10 abattoirs in 4 states.

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Development of consumer psychographic profiles for proposed new precincts for Swanston Street Walk