Win/win employee diagnostics 

The problem

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Waste labour (low motivation, absenteeism and labour turnover) is expensive

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Absenteeism can be controlled by control and financial programs, labour turnover is a function of the external labour market

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Reducing either absenteeism or labour turnover without dealing with the internal issues of an organisation causes a decrease in motivation or, in new speak, an increase in absenteeism

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The industry standard for employee attitudes basically surveys how satisfied staff are

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While staff satisfaction is a desirable goal, maximising satisfaction does not necessarily give the organisation any pay-off

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Setting up a win/win solution, where both staff and the organisation benefit, will lead to sustainable programs

 

 

Case study - Costs and causes of labour turnover in the Australian Automotive Industry - 1990

 

Step 1 Develop a business oriented model

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Employees are surveyed using Values Banks battery of employee attitude questions

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The data is analysed to show the causes of waste labour

 

 

Step 2 Score the employee responses

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The employee attitude scores are generated

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A staff priority score is generated from the importance and agreement scores - this indicates those factors most likely to increase staff satisfaction

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Items are grouped so that the win/win factors are together

 

Step 3 Outcomes 

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Managers now have a short list of critical factors necessary to develop win/win HR strategies

 

 

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